yWorks Diagrams for Confluence doesn't start! Why?
Questions & AnswersSummary
Description
yFiles Flex powered applications, just like the yWorks Diagrams for Confluence plugin may not display or load properly in newer versions of some browsers.
This is due to a policy change that was implemented in user agents in 2017.
Luckily there is an easy fix or workaround that can be applied:
Pages or domains providing Flash content have to be marked explicitly as allowed to display Flash Content. This is browser dependent, of course.
For Chrome you'll find assistance here: https://support.google.com/chrome/answer/6258784?hl=en,
And for Safari here: https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html
For Firefox you'll need to click the icon on the far left of the adress bar that shows that a plugin on the page was disabled.