What is annual subscription?

Questions & Answers

Summary

This article explains what the so called subscription packages are and how you can benefit from them.
For a better user experience, please go to the integrated documentation viewer to read this article.

Description

For each yFiles license we do offer so called annual support package subscriptions.

A subscription includes free technical support and free updates of the licensed software for a period of one year. Subscription can be renewed after each year, but that's not a must. The yFiles license will not be invalidated by not renewing the annual subscription.
For more information on subscription service prices, please turn to our sales team.

Details about the technical support we are offering can be found in the according sections of the Software License Agreements of each product (yFiles for Java 2.x, yFiles for Java 3.x, yFiles for JavaFX, yFiles.NET, yFiles WPF, yFiles for Silverlight, yFiles for HTML, yFiles FLEX, yFiles AJAX).

Categories this article belongs to:
yFiles AJAX > Licensing
yFiles FLEX > Licensing
yFiles for HTML > Licensing
yFiles for Java > Licensing
yFiles for Silverlight > Licensing
yFiles WPF > Licensing
yFiles.NET > Licensing
Applies to:
yFiles for Java 2: 2.10, 2.11, 2.12, 2.13, 2.14, 2.15, 2.16, 2.17, 2.18
yFiles for JavaFX: 3.1, 3.2, 3.3, 3.4, 3.5, 3.6
yFiles for Java 3: 3.0, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6
yFiles.NET: 3.3, 4.3, 5.0, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6
yFiles WPF: 2.4, 2.5, 3.0, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6
yFiles FLEX: 1.8
yFiles AJAX: 2.0
yFiles for HTML: 1.1, 1.2, 1.3, 1.4, 2.0, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6
yFiles for Silverlight: 2.3
Keywords:
support - upgrade - subscription